Customer Testimonials
Mike did a great job on my new escalade, we needed a plate installed on our front bumper and are out of state, he worked a deal and sent us the plate and bracket to my home and the local caddy guy installed it at no charge , thank you mike i really appreciate the extra mile you went for us , sincerely chuck bongiorno
Mike was very helpful and took care of us as we were in the process of buying a new Tahoe. The whole experience was made easy.
Treated well and respected by the salesman and staff. The car was well presented and a decent deal was made to drive it away. Thank you Deihl.
I am very satisfied with the service provided. They are very professional as well as friendly.
The entire staff was great especially Jerry Smith and everyone in the service department thank you
Very pleased with service. Techs are very skilled, and other staff are always attentive and helpful. Definitely my peferred place to bring my vehicles.
Satisfactory service staff attentive to needs communicates effectively as to diagnosis of work orders and what needs serviced
Very convenient and everybody does their best to help you out like dropping off my car back to me when it’s done! Love that!
Great Dealership, and very courteous staff. I am always well pleased with the quality of the service I receive.
Amanda (Boulanger) and Toni were absolutely amazing and incredibly helpful. When I had trouble getting into a vehicle elsewhere, they made it happen!
Mike Cramer was very accommodating and did his best to make the sale go smoothly.
We were very pleased with the ease in purchasing our vehicle. Great staff and service.
Excellent service all the time. The staff is courteous and knowledgeable. Repair work is always complete when promised. Wouldn't go anywhere else!
Great staff, service and selection. They will go above and beyond to make sure you are satisfied.
Diehl always takes care of my vehicle's needs. Excellent staff and top-notch technicians.
Friendly staff and quality work being completed. My vehicle was "Show Room" fresh, inside and out when body work was finished. Great job done by all!
Very accommodating Debbie was really trying to find the best deal for us not the dealership and that’s very unique. We ended up going with a Jeep that was actually in a different location. She had a driver pick us up and had the car cleaned and ready to go in the next day. We will definitely recommend Debbie to all of our friends. Thank you again!
Aaron great to work with and would recommend to others looking to purchase a vehicle.
Very helpful friendly and courteous. Kept me updated on repairs and parts. Was a good experience.
Good experience. Michael was great and definitely helped out with what we wanted and finding the right vehicle.
Friendly, courteous,professional, and dedicated to my automotive needs which includes both the sales and service departments.
Responsive On time Courteous Respectful Friendly We always go to Diehl for cars and service. We’ve made good friends there too.
They are always friendly with great service. Thanks for all you do for your customers.
The service there is awesome. It was quick and done as prescribed. They even vacuumed my car. I recommend them to all my friends.
Professional, courteous, quick, efficient, and fixed the first time are the words I would use to describe my experience. Everyone went above and beyond to get me scheduled quickly and fix my vehicle the first time.
The service lasted about as long as they initially told me, so I’m grateful for that. I was a bit disappointed when I showed up for my appointment and they told me I wasn’t scheduled in the system. I thought I was going to have to reschedule and come back another day. But apparently the person behind the desk indicated this happens more often than desired.
I am happy with the service I get from this dealership & the people are very nice.
5 Stars to Mike Cramer. We do not lease and we have purchased all our vehicles from Mike.
Diehl Jeep service is the best! They are friendly, knowledgeable, professional, and very efficient! I fix everything that needs attention and let me know upcoming service requirements. When I lived in Chicago, I brought my jeep to encourage in Slippery Rock do you have it serviced a Diehl
No hassle deal, efficient and fair pricing with friendly personnel. Follow up calls by Steve much appreciated even though we had no questions or concerns.
Excellent service, always happy ! Kind & friendly staff. Service knows their job. I've never had an issue at Grove City.
Great products, great prices, and great people. Mike Cramer in the Grove City dealership is the BEST! Suggestion to improve service: Install a car wash and quick-wash every serviced vehicle before returning the vehicle to the owner. That would differentiate you from the competition and make for very happy returning customers.
We trusted Diehl enough in our negotiations to travel from NH to trade our Ram 1500 for their Ram 2500 for our final reviews of both figures. It was very pleasant experience and I appreciate Deb Smith and Toni’s involvement. They got a great vehicle and we did too with the features and payload we needed but couldn’t find Northern New England.
Quick and easy oil change and tire rotation. Staff excellent and very nice. Work was promised and fulfilled within timeframe given
They were very helpful attentive and knowledgeable of there product.the sakesman was very friendly
This is the second vehicle that I have purchased there, and I have always received prompt professional service with every appointment I ever made there.
Very courteous , friendly people to talk to and deal with, very clean will return their
Excellent work and great customer service. Mariah Gordon goes above and beyond for you and is excellent to work with.
Always the best In service and customer relations. Fast, courteous and flawless in communication and work.
JJ and Mitch hooked me up with a sweet ride and made the car buying experience one of the easiest and stress free processes I’ve been through
I took my truck to Scheidemantle in Hermitage and they messed up my transmission and gaslit me about the issues my truck started having as soon as I drove it off the lot. So I took it to Diehl as a last resort to get my truck back to normal, and they fixed it within an hour
Diehl auto in grove city was great nice people who took care of my car they were done on yimr
You guys did an excellent work on the job and i always like your service it is excellent
Great company to work with! Top notch as always! Mike and Skip Bauman are awesome to work with!
Had the beautiful car I wanted, was great on follow-up, made sure I was satisfied. Worked with me on financing.
Mike is awesome and makes the drive up well worth while. My fav dealer of all time.
All were helpful and the service was done in a timely manner. Job well done.
Service staff was great! On time and fixed right. Service counter staff was friendly and helpful! Thanks
The best out by far always on time and do just great work. Let's go
Always a pleasant experience at Diehl Automotive. Courteous and professional service writers. Very knowledgeable technicians. Always fixed right the first time.
Skip was excellent great experience we love the Ram truck paperwork was simple in and out in a couple hours.
The service was great. Done in a timely manner. Everyone was very kind and knowledgeable.
Everyone was very kind and friendly as I waited for my vehicle inspection. I was offered coffe and television while waiting.
Great job servicing my vehicle. Wasn’t disappointed at all. I will be returning there.
It was a great experience working with arron to find the perfect vehicle for me.
This dealership is always looking to provide professional and quality services. All very kind and informative in discussing your auto needs.
The front desk person that booked and kept me apprised of everything going on with my vehicle was great.
Fast and efficient service! Every time I’m there I’m able to get in and out with no headaches!
great service with nice people. quick to addresss service issues, never had any issues with service department
I baught a new car had to have it serviced; tail light issue and i was able to get in right away to the service department and everyone was very efficient and helpful. The waiting room was nice too
It was great, The salesman, Jon was great and explained everything to us. Great job.
service department handled a warranty situation quickly and professionally all people were friendly and helpful
Lisa in the service department was exceptional and went above and beyond to assure I was taken care of. I appreciate her thoroughness and effort to get me done as efficiently as possible. Great communication and service!
Great to have a service that can return and pick up client while work is done! Much appreciated. Thanks for cleaning and checking car over. GPS seems to be working well. Great communication. Jerry does a great job.
A Positive sales experience with salesman Mike Cramer last Saturday at Diehl Automotive Grove City. I purchased a 2023 Silverado and the next screen shows a Cadillac???
The cost of the oil change has significantly increased in the past year. An offer was made to get $20 off my next change but will expire before I need it changed. But thanks for the offer.
Friendly service and we'll maintained dealership with great employees and gets the job done efficiently
All staff were very professional and pleasant and explained things very well i would recommend overall experience was great
The employees were very friendly and treated me very well, Herry is a very caring Service member who really does care about the customers
I would recommend Jerry Smith and Dave Thiry and the young lady that worked in service who worked with me in signing in and payment.
All employees are very pleasant and helpful. I am very happy with the service that i received.
Good people work there. Very accomodating atmosphere. Comfortable waiting area with clean kitchen area & bathroom available.
Just in for oil change and tire rotation, they got me right in and service was quick
This dealer ship and the employees treat me like family. I've never had a bad experience with them.
Staff is pleasant and helpful. Everybody earns "five stars." So far, work has always been technically accurate--very important to me. Nice dealership with a personal, small-town feel.
Great service all the employee r so helpful very nice everyone is quick to the service Dave Zach miarah mike Cramer great sales man Charles r great ty
Great place to go, very friendly and helpful staff. I will always do here for anything vehicle related.
Everything was explained well. They worked to find the right vehicle for us and were very considerate. Debbie “went above and beyond” what was necessary to make us feel comfortable.
Debbie is a wonderful person to deal with and made the whole experience fun and easy.
I will definitely recommend this dealership to my friends and family in the future. Great service
Everyone is very helpful. I was kept aware of progress on my car. Would never go anywhere else!!
Debbie and Josh were a great team! I flew in from Denver to buy my truck and had a great experience. 10/10 would recommend!
great place to buy a vehicle the salesman. are excellent. to work with and fiancé personal go out the way to help you any way they can.
They were friendly and made me an appointment to get my car inspected as soon as they could fit me in. Work was done in a timely manner.
Just wondering why an oil change is so high priced. Other dealers only charging $59.00
They have bid great with me I will not go anywhere else they are good people
Good service and friendly. Did work in a good time would go back for any other need
I love this dealership! All the people there are really nice and helpful! I recommend them to everyone
I was greeted and appt was on time. Oil change done in timely manner, explained to me in detail afterwards. Happy when I bring my vehicle to this dealership..
I have a 40 min drive to this dealership, so service performance and cost are important. To date, services have been performed in a timely and professional manner. Each of the service related personnel I have worked with have been courteous and helpful.
Mariah very nice sweet the service department is always on top of everything Dave Thiry Zach Larry mike Cramer all of them work as team great
Very great service service was fast took me right in no weight at all and back on the road within the hour
Service was very good in a timely manner. We were very satisfied as the service department took care of all our trucks needs.